Refund policy

Refund

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, item must be in the same condition as received, unworn and unwashed. You’ll also need the receipt or proof of purchase. Customer are responsible for return shipping costs unless the item received is incorrect or defective.

To start a return, you can contact us at egrowbundle@gmail.com. Please note that returns will need to be sent to the following address: [NO.36, JALAN KAILAN 24/39 SEKSYEN 24, 40300 SHAH ALAM, SELANGOR]

If your return is accepted, Items sent back to us without first requesting a return will not be accepted, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at egrowbundle@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Sale item are not eligible for returns. Items that have been worn, washed, altered, or damaged after delivery are also not eligible for returns.

Unfortunately, we cannot accept returns on sale items or gift cards.